At solv, our job doesn’t end when your boiler is installed or serviced – it’s just the beginning. We believe in lasting relationships with our customers, which is why we’ve built a strong aftercare process that keeps your home warm and your boiler running smoothly all year round.
We’ll Be in Touch – So You Don’t Have to Be
Around a year after we’ve installed your boiler, we’ll contact you to book your annual boiler service. We know life gets busy, so we take the hassle out of remembering. It’s not just a helpful reminder – it’s vital.
Most manufacturers require yearly servicing to keep your boiler guarantee valid. Skipping your annual service could mean your warranty becomes void, leaving you without cover if something goes wrong. Our team ensures you stay protected and in line with your manufacturer’s terms.
Support That Doesn’t Clock Off
Sometimes, things don’t go to plan – and that’s when we really show up. If you’re one of our existing customers and something goes wrong outside normal working hours, we’ve got you covered.
Our emergency out-of-hours service is available 24/7, 365 days a year. No long waits. No automated run-arounds. Just real help from real people who know your system.
Why Aftercare Matters
Boiler aftercare isn’t just about fixing faults – it’s about:
- Protecting your investment
- Maintaining energy efficiency
- Keeping your home safe
- Ensuring long-term peace of mind
Whether it’s a check-up, a quick fix or a full replacement, solv is with you every step of the way – from installation day to years down the line.
Have a question or need to book your annual service?
Get in touch today and we’ll take care of the rest.