Posted on: 14 May 2025
Introduction
As part of their retirement plans, Tom and Lorraine set out to renovate their home to ensure a low-maintenance and efficient living space. Their property was originally heated by an oil-fired system, but they wanted to transition to gas for greater efficiency and convenience. During discussions with solv, they discovered an even more innovative solution—a hybrid heating system combining gas and a heat pump for long-term savings and sustainability.
Defining the Challenge
Tom and Lorraine wanted a heating solution that would not only be reliable but also cost-effective in the long run. They sought a system that would minimise upkeep while delivering consistent warmth throughout their home. Given that their property was undergoing a full renovation, the installation needed to be carefully planned to avoid disrupting other works, particularly the restoration of their maple flooring and the preparation for a new gas fire.
Uncovering Solutions
During an initial consultation, Tom raised the idea of an external gas boiler. It was at this point that solv’s heating expert, Stephen, introduced the benefits of a hybrid heating system. While the upfront cost would be higher, the long-term savings and efficiency gains made it a compelling option. Tom and Lorraine decided to proceed with the installation, confident in the expert advice provided.
A Personalised Approach
Stephen and James carried out a full survey of the property and scheduled the installation at a time that suited the renovation timeline. On the first day of the project, James met with Tom’s wife, Lorraine to confirm all aspects of the work, ensuring complete clarity on the installation process.
solv’s expert team managed the entire transition, which included the removal of the old oil boiler, the dismantling of the external boiler house, and the safe disposal of the oil tank. Particular care was taken with the gas pipework, running it beneath the maple flooring to maintain the home’s aesthetics. Additionally, the team created an opening in the chimney breast to allow for a chimney sweep ahead of the gas fire installation, demonstrating a proactive approach to the project’s overall needs.
Delivering Excellence
At the end of the installation, James provided a full handover, walking through the system’s functionality and addressing any final details. One standout example of the team’s attention to detail was ensuring that the external electrical cables for the heat pump were black rather than standard white, allowing them to blend seamlessly with the home’s exterior.
Tom and Lorraine were particularly impressed by how neat and tidy the pipework was, as well as the overall finish of the installation. Compared to other homes in the area that had undergone gas conversions, they felt fortunate to have chosen solv, as James had meticulously planned the pipework layout for a superior visual outcome.
Customer Testimonial:
“We would highly recommend solv to anyone, whether for private or business installations. Their attention to detail, from minimising disruption during the works to ensuring a first-class finish, was outstanding. James and the team truly thought of everything, and we are delighted with the final result.”
In Summary
By choosing a hybrid heating system, Tom and Lorraine have futureproofed their home for energy efficiency and ease of maintenance. With solv’s expert guidance and precise execution, they now have a heating system that not only meets their immediate needs but also offers long-term economic and environmental benefits. This project is a testament to solv’s commitment to delivering innovative, high-quality heating solutions tailored to each customer’s unique requirements.
Contact us for more information or visit our heat pumps information page.